Lost Passport, Stolen Passport: Replace Stolen or Lost US Passports

Gathering the necessary documents to Replace Lost Passport

• Place order for Replace Lost Passport
  Expediting appointments are very limited. We are processing applications based on when we receive the documents and the dates of travel. To ensure your passport is ready on time, please place the order and forward your documents to us as soon as possible.
  
  If you are traveling within next two weeks you should select a 5-7 business days processing option and contact our office to reserve your spot to expedite your passport application.
  

  Place order for Replace Lost Passport
• New U.S. passport application DS-11 online
  Important instructions:
  

  • Click on "Submit" under "Complete Form Online" column, complete all required fields and print out two copies of the application. Do not sign the application forms.
  • The original form must be signed in front of the acceptance agent. The second form should be sent unsigned to VisaHQ outside of the sealed envelope.
    The DS-11 form must be completed online, applications without a barcode in the top left will not be accepted.
  • Click here to find your nearest acceptance facility
  • Please be aware that most U.S Post Offices and public libraries require an appointment to execute a sealed envelope with the documents, you may need to verify with your local agency if they seal passport documents and set an appoint for the earliest available time.
  • Please ensure that the executed sealed envelope is further placed in a separate mailing envelope so as not to get damaged or opened by an unauthorized agent in error.

  DS-11 online
• Acceptance facility visit

  Step 1. Locate the nearest Passport Acceptance Facility

  You must inform the Agent that you are using a passport agency to expedite the processing and that the sealed documents will be hand-delivered to the Department of State. This Department of State policy is called "Hand Carrying of Executed Applications". The policy is detailed on pages 31 and 44 of the acceptance agent Manual.
  
  The acceptance agent should write the applicant's name, departure date, and date of birth on the outside of the sealed envelope. If two or more applications are sealed in the same envelope please make sure that the information about both applicants is written on the envelope.
  
  All minors must appear in person. For more information on how to apply for minors (under 16), please read U.S. passport requirements for minors.
  
  The acceptance agent will return sealed envelope to you. Do not open the envelope. Mail in sealed envelope along with remaining paperwork to VisaHQ for the processing of your new passport.
  

  Locate via US Department of State

  Step 2. Collaborate with the Acceptance Agent to be authorized.
  Agent should:

  • Witness the signing of application for new passport
  • Collect a $35 execution fee
  • Check applicant's ID
  • Verify the documents and seal them into an envelope

  Step 3. Provide the Agent with the Docs Required to be handled and sealed.
  Check the list below.
• Statement Regarding a Lost or Stolen Passport
  Please download, sign and print 2 copies of Form DS-64. Include 1 copy in the sealed envelope and send the 2nd copy to the office outside the sealed envelope

  Form DS-64
• Letter of Authorization
  Please download, sign and print 2 copies of the Letter of Authorization. Include 1 copy in the sealed envelope and send the 2nd copy to the office outside the sealed envelope

  Letter of Authorization
• Two (2) passport photos
  Photos must be identical, taken within the past 6 months, 2x2 inches, and not from a vending machine.
  Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.
  
  More on passport photo requirements.
• Proof of U.S. citizenship
  - Original Birth Certificate (if born in the United States).
  
  Read more on proof of U.S. citizenship.
  Note: All originals will be returned to you with the passport.
• Proof of Identity
  - Current, valid Driver's license issued more than 6 months ago.
  
  Read more on proof of identity.
  If applying for a Minor please read US passport requirements for minors.
• Extra copies of documents
  Please send us an extra copy of the following documents outside of the sealed envelope
  - Application
  - Letter of Authorization
  
  - Itinerary
  - Photo
  - Proof of ID/ citizenship
• Travel itinerary
  - Copy of a plane ticket to a foreign country, or
  - Copy of a travel itinerary with the applicant's name showing dates and flight information, or if neither is available and traveling for business
  - A letter from the employer.
  
  For 5-7 business day passport service only travel dates must be within 14 days.
• Government Fees
  Certified Check or Money Order payable to the
  "U.S. Department of State"
  
  - for $211.36 (adults - 16 years or older) or
  - for $181.36 (minors - 15 and under)